Spark Sign Technologies — Desktop Services

From preventive maintenance to emergency support — our AMC is your partner in reliability..

Reliable IT & Telecom support for SMBs and enterprises — 24/7 remote support, proactive maintenance, and ISO-certified delivery.

24/7 Support timely support Desktop & Network

Ensure uninterrupted performance and peace of mind with our Annual Maintenance Contracts – where proactive care meets reliable support

Comprehensive and Non-Comprehensive AMC for IT hardware

✓Analysis of breakdowns or faults in the hardware and repairing/service of the same.
✓Includes spare parts replacements.
✓Repair activities at 1st level.
✓Preventive maintenance on agreed schedule/frequency.
✓Onsite engineer allocation as per client requirement.
✓Regular system performance audits and reporting.
✓Replacement of faulty hardware with OEM/equivalent parts.
✓Emergency on-site support within SLA.
✓Priority support for critical issues.
✓Documentation of all maintenance activities.

✓Analysis of breakdowns or faults in the hardware and reporting the cause/reason for the same.
✓Cost of spare parts replacements to be borne by the client.
✓Includes consultancies, suggestions to solve hardware breakdowns/faults.
✓Basic preventive maintenance advice.
✓Support for troubleshooting minor hardware/software issues.
✓Recommendations for spare parts replacement (client bears cost).
✓Consultation on system upgrades.
✓Reporting and documentation of service activities.

Replacement or repair of breakdown material of the covered hardware, where the cost is borne by Spark Sign Technologies.

Includes cost of manpower for AMC services.

Spark Sign Technologies will ensure all calls reported are closed as per resolution time.

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Address

Spark Sign Technologies
Old No 83, New No 122, Mount Road, Guindy, Chennai 32, 1st Floor, Guindy Institutional Area,
SIDCO Industrial Estate, Guindy

Hours

Mon - Fri: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed